Sally (Yu Hsuan) Chung UX Designer | Product Designer A young UX and Product designer with a seasoned perspective, ready to collaborate, solve problems, and create impactful designs. www.sallychungdesigns.com [email protected] 912-419-6935 WORK EXPERIENCE UX Designer, Immer Intern | Jun 2024 - Sep 2024 | Remote (New York, NY) B2B, Web, App, SaaS, Responsive Design - Designed SaaS and B2B web and app solutions for a venue rental platform, focusing on user flow and interface design. - Streamlined interfaces based on research findings and the company's design system, visualizing results to enhance usability and consistency. UX Designer, The Fanrod Group Intern | Dec 2021 - Mar 2022 | New York, NY B2C, App, Design System - Modified a B2C financial app to align with industry standards, enhancing usability and overall user experience for users. - Analyzed client needs and optimized interface designs based on user workflows, increasing efficiency and accessibility. Product Designer, Taiwan Design Research Institute Intern | Jul 2018 - Dec 2018 | Taipei, Taiwan User Research, Customer Experience - Led user research efforts through 100+ interviews and surveys, gathering insights to inform retail design decisions. - Revamped shopping routes and display arrangements using data analytics, boosting key products sales by 11%. PROJECT EXPERIENCE UX Design Lead, Deloitte X SCADPro Sep 2024 - Nov 2024 | Savannah, GA Analytics, Leadership, Prototyping, Cross-functional Collaboration - Spearheaded a 6-person UX team within a 16-member project, redesigning an airport security app to improve usability. - Increased user confidence by 66% in airport security preparation through research-driven design enhancements. - Presented to 15 stakeholders, earning high praise and client satisfaction. EDUCATION Savannah College of Art and Design Sep 2022 - Mar 2025 | Savannah, GA Master of Arts in Interactive Design (GPA 4.0 / 4.0) Academy of Art University Sep 2021 - Jun 2022 | San Francisco, CA Master of Arts in Interaction & UI/UX Design Tatung University Sep 2015 - Jun 2019 | Taipei, Taiwan Bachelor of Design in Industrial Design SKILLS Design UX/UI Design, Web Design, App Design, Product Design, Wireframing, Prototyping, User Testing, Design Systems, Problem Solving Technical Figma, Sketch, Adobe XD, Photoshop, Lightroom, InDesign, Illustrator, Premiere, After Effects, HTML/CSS/JavaScript, Google Analytics, Microsoft Office